Payment agreement for schools, nurseries
Payments can be made vis cash, cheque, or Bank transfer (details on the invoice) on the day of the work carried out or in advance. Unless other wise agreed via email or speaking to Angie on the phone prior to the visit.
Birthday's, Parties and celebrations booked privately
A non refundable deposit to be made to confirm your booking. If a deposit has not been received, you are not booked in!
The remaining balance is due on the day of the party via cash or bank transfer prior to the day. sorry No cheques are excepted for private bookings.
Full payment is strictly on the day or prior to the arranged visit. Any cancellation made within 30 days of the planned visit the TOTAL cost of the booking will apply.
If the school is closed due to weather as long as the booking takes place within 30 days of the planned original booking no charge will occur.
Any over due accounts after ONE week after the planned visit, will occur a £25 administration cost and an invoice will be sent to you. £25 will be added and send via invoice every week until the balance has been settled.
Please understand I am a small business and cannot be continuously chasing payments for account not settled on time.
Please let me know if I require a Purchase order number for your account dept that need to go on the invoice to be paid. Please also give me the Purchase order number to put onto the invoice.
All bookings are required to make sure there are hand washing facilities provided. Please supervise children if needed.
No Eating and Drinking while the animals are being handled until hands have been washed at the end.
(Updated this T and C. 30/11/18)
DO NOT use gel and baby wipes in-between handling each animal as the chemicals will transfer onto there feathers, fur and skin. Please wait until the end.
I do carry hand gel with me and you are more than welcome to have some at your own risk at the end.
Hand gel is also provided at every Mobile zoo event again please help your self at your own risk. I am not or Angie's Animal Antics is not responsible for the ingredients/allergic reactions. You are more than welcome to read the label for ingredients etc..
Running on time-
I ask that all class room based encounters
if possible can be located in one room and swap the children around rather than me as it takes time to move around a school and keep packing up.
For parties - Please ensure you have asked your guests to arrive at least 15 mins before so, I can settle them down and start once set up.
Please give me the correct post code/road name of when you would like me to be if you think your venue is going to be hard to find please tell me and maybe give me some landmarks/directions. I do always ask for a contact number. please make sure your phone is turned on.
Lateness - I stress about time and will contact you if there is a problem, if there is an accident/hold up/ roadworks etc.. on the motorway and I am on it I cannot turn round! I will keep you as updated as I possibly can using my hands free. If I am late and I still attend and the service is still carried out full payment is expected.
I do have the traffic report on my car radio and an update on my sat nav but I am only human and drive a car not a helicopter!